Toprated

Testimonials

Ashley King

Soulmate Herbal Hair Grow Cream

I used this product on my edges and balding spots and it's unbelievable how much improvements I
have seen so far. Overall my hair feels softer and has added so much volume. I am extremely
pleased with the results of this product. Will definitely order again.

honey jars

Bahati Colette

Dadabode African Honey

Pure honey I can't stop buying . it doesn't matter how much it cost for the best quality I will spent for my health. Thank you for the provider and Africa our mother land .

ijebu garri, dry garri, cassava garri, cassava flakes garri, african garri

Regina O

Diito Foods Ijebu Garri

This is a great buy. Product is packaged properly and was delivered in good condition. Garri was dry and crunchy - perfect. Would definitely buy this again

bergamot hair cream

Lisalee G

Soulmate Bergamot Hair Grow

Bergamot always make you hair grow, I use to use it when I was younger, and I found it again 👍🏽

Tiara Clark

Blacksheep Cowrie Ring

I love the quality, no tarnishing, I don't take the ring off to shower or when I wash my hands. My ring still looks just as good as it did when I bought it.

Eliza J Thomson

For preparing some African dishes which required palm oil. The product is worth the value.

Jollof rice Nigerian Jollof pepper mix

Linsey

Freshola Jollof Pepper Mix

I love the seasoning this a good runner up when you can't have the real thing at an African restaurant. I followed the instructions and it is spicy but that is what I like, finally I can make Jollof rice at home.

Mrs. Umeh

I started searching for this plant after reading a few articles about it, and the plant fascinated me
since every part can be used. Imagine my joy when I saw that you guys made the fruit readily
available in sachets. So glad I can get my hands on them been enjoying it since. Kudos.

Danica

Sophix Unrefined African Cocoa Butter

I first fell in love with the smell; who doesn't like chocolate, but it also served the main reason I
bought it: to keep my skin hydrated and soft. I no longer have to worry about dry skin and hair,
plus I smell great. Great product. I recommend it anytime.

Onsale

Return / Refund Policy

1 Return Criteria 

Your product must meet these criteria to be eligible for return.


I.) Damaged product upon arrival


II.) Wrong product delivered.


III) Expired Product


2  Return Policy

I.) Return requests must be made within 1-3 days upon product delivery.

II.) Return requests must be sent via mail to contact@africannaturalstore.com with at least 2 images showing current condition of the product(s), and preferred replacement mode (Cash or Product replacement).

III.) African Natural Store would verify return requests and approve or disapprove requests.

IV.) If verified and the product is intact, correct, not expired, not-damaged but buyer chooses to return due to change of mind, buyer would bear the return shipping cost and scheduling of item delivery to the address which will be communicated via email and shipped 1-3 days after approval.

V.) If verified and product falls within these categories: wrong product, Damaged upon arrival, broken seal, Expired same month of delivery, ANS will bear the return shipping cost and pick up information will be communicated to buyer via email.

VI.) All approved for return product(s) must be placed in their original packaging and boxes, sealed, unbroken (by buyer) and shipped according to designated shipping criteria

 

1c. Refund Process

II. African Natural Store verifies and inspects returned product(s), if claims are approved, buyer receives a mail with one of the following option:

II. African Natural Store verifies and inspects returned product(s), if claims are approved, buyer receives a mail with the following options:

a) Cash Refunds: In this case, refund is processed within 7-14 business days
Refunds are processed within 7-14 business days after product(s) is received by African Natural Store excl of tax

b) Product Replacement: In this case, the buyer prefers a replacement of the same or different product(s) of exact price or less. Buyer must supply shipping address, receiver’s name and phone number and new product is shipped within the standard delivery time.

Note: African Natural Store bears the cost of shipping a replacement product to the buyer if return criteria falls within item 2v of Return Policy.