Privacy Policy

Privacy Policy for African Natural

1. Introduction

African Natural ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, https://africannatural.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect and process your personal data to provide and continually improve our products and services. The types of personal data we collect include:

Contact Details: Name, postal addresses, phone numbers, and email addresses.
Demographic Information: Date of birth, age or age range, and gender.
Online Registration Information: Password and other authentication information.
Payment Information: Credit card details, billing address, and other payment details.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We use different methods to collect data from and about you, including:

Direct Interactions: You may provide us with your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

4. How We Use Your Personal Data

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Process your transactions and manage your orders.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Process your transactions and manage your orders.
Send you emails.
Find and prevent fraud.

5. Sharing Your Personal Data

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share your personal data with third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We have implemented appropriate security measures designed to protect your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. However, no Internet transmission is entirely secure or error-free, and we cannot guarantee the absolute security of your data.

7. How We Share Your Personal Data

We may share your personal data with third parties for the following purposes:

Sale of Products and Services: To deliver products and services purchased on our marketplace from third parties.
Working with Third-Party Service Providers: To perform certain functions on our behalf, such as fulfilling orders, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing and managing credit risk, and providing customer service.
Business Transfers: In the event of selling or buying other businesses or services, customer information may be transferred together with other business assets.
Detecting Fraud and Abuse: To other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.

When sharing your personal data with third parties, we require them to agree to use your data in accordance with this Privacy Policy and applicable law and only permit them to process your personal data for specified purposes and in accordance with our instructions.

8. International Transfers

We may transfer your personal data to locations in another country if permissible under applicable laws. In such cases, we will implement measures necessary to protect your data and ensure the same level of protection as in the country of data origin.

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including for legal, business, or consumer needs.

10. Data Security

We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know and are subject to a duty of confidentiality.

11. Your Legal Rights

You have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your personal data, object to or restrict processing, and unsubscribe from our emails and newsletters. To exercise these rights, please contact us at the details provided below.

12. Data Controllers & Contact

If you have any questions or concerns about African Natural's Privacy Policy or wish to exercise your legal rights concerning your personal data, please contact our Data Privacy Officer by email at [email protected].

We will investigate any complaints about the way we manage personal data and ensure that we respond to all substantiated complaints within prescribed timelines.

13. Related Practices and Information

Cookie Notice
Terms and Conditions

For more information about our privacy practices, questions, or complaints, please contact us by email at contact@africannatural.com

African Natural
Privacy Compliance Officer
3770 Zip Industrial Blvd, Suite D, Atlanta Georgia, 30354, US.

Thank you for trusting African Natural with your personal information.

This Privacy Policy is effective as of March 2025.